Yes, our products have a 5-year warranty. During this period, if there is any quality problem, we will replace major components with new ones and provide spare parts for smaller accessories.

Our products use hydroelectric technology, eliminating the need for additional electrical outlets and ensuring safe and environmentally friendly operation.

Once your order has been shipped, you will receive a shipping confirmation email with a tracking link. You can also track your order by logging into your account on our website.

You can contact us using the contact form on our website or by sending us an email at: contact@smartwaveproducts.com . Our customer service team will be happy to assist you.

Yes, we are committed to offering environmentally friendly products. You will find a selection of eco-friendly products in our online store.

We ship to the following countries: United States, United Kingdom, Canada, Mexico, Australia, France, Switzerland, Qatar, United Arab Emirates, Singapore.

Coming soon: Belgium, Luxembourg, Germany, Italy, Portugal, Spain, Poland, Austria, Greece, Denmark, Ireland, Scotland.

Click this link to view our shipping policy .

Please note that for international orders, additional import duties, taxes or customs fees may be imposed by your local government or customs authority. These charges are beyond our control and are the responsibility of the customer.

Before placing an order, we recommend checking with your local customs office to understand the potential additional costs associated with your purchase. Please note that these charges may be incurred upon delivery and are separate from the product purchase price and shipping charges.

We appreciate your understanding and appreciate your support. If you have any questions or need further assistance, please feel free to contact our customer service team. Your satisfaction is our priority.